Strategic leader with extensive experience designing, governing, and evolving enterprise learning platforms and talent development ecosystems within global organizations. Proven ability to operate at the intersection of learning, technology, and business strategy — translating complex requirements into scalable, high-impact solutions.

Expert in LMS/LXP platform governance, AI-enabled workforce upskilling, and data-driven learning strategy. Experienced partnering with engineering, HR, and executive stakeholders to define platform priorities, guide platform enhancements, and drive adoption of digital learning solutions. Recognized for establishing operational rigor, enabling executive visibility, and building future-ready talent capabilities aligned to organizational goals.

Experience

Digital Realty, Dallas, TX
Learning Technology & Program Lead                                                         Sept 2025 – Present

• Govern enterprise Learning Management System (LMS), directing platform evolution through close partnership with vendor account and customer success teams; define requirements, prioritize enhancements, and guide implementation to align with business needs
• Partner cross-functionally with Sales, Operations, Legal, and HR to ensure learning solutions meet enterprise standards, scale effectively, and integrate into business workflows
• Designed and implemented enterprise AI learning strategy, developing training curriculum and enablement programs for Microsoft Copilot and internally developed AI tools; contributed to governance committee shaping responsible AI adoption across the organization
• Lead program management for professional and leadership development initiatives, ensuring alignment with enterprise talent strategy and consistent execution across business units
• Established standardized project management and reporting framework within HR using Smartsheet, enabling executive-level visibility into project status, resource allocation, and delivery timelines for the CHRO and senior leadership
• Drive consistency and quality across learning deliverables by enforcing governance standards and improving implementation processes across multiple functional teams

Gartner Inc, Dallas, TX
Associate Director, Talent Management                                                         Aug 2023 - Jan 2025

Managed LMS governance, supporting stakeholders in driving adoption and engagement. Provided guidance on learning programs, analyzed LMS data for insights, and researched learning technologies.
• Directed governance and optimization of enterprise learning platforms (LMS/LXP), influencing platform strategy and driving a 50% increase in adoption across global business units
• Defined requirements and partnered with vendors and internal stakeholders to enhance platform capabilities, ensuring alignment with evolving business and learner needs
• Developed Power BI dashboards to deliver real-time insights into learning engagement and program effectiveness, enabling data-driven decision-making at the senior leadership level
• Led cross-functional initiatives with Sales, Instructional Design, and PMO teams to deliver scalable, enterprise-wide training solutions aligned to business priorities
• Optimized vendor strategy by consolidating learning technology contracts across business units, reducing costs while improving solution alignment and usability

StackPath, Dallas, TX
Manager, Training and Documentation                                                         Feb 2022 - Jun 2023

Led training and documentation function, partnering with product management and engineering teams to align learning deliverables with product releases
• Established change management processes for training and documentation, improving alignment with product lifecycle and accelerating release readiness
• Collaborated across product, sales, marketing, and engineering to improve internal communication and streamline knowledge delivery
• Reconfigured internal content systems and user experience to improve accessibility, usability, and adoption of training resources

InMoment, Remote
Technology Consultant (6-month contract)                                                        Aug 2021 – Feb 2022

Project managed creation of InMoment’s first intranet site. Engaged with departments to assess needs, ensuring system supported workflows and collaboration.
• Led strategy and development of company-wide intranet platform, partnering with stakeholders across departments to define requirements and ensure alignment with business workflows
• Collaborated with product teams and external vendors to design and implement functionality supporting enterprise knowledge sharing and collaboration

Omnitracs, Dallas, TX
Sr. Manager, Training and Documentation                                                         Aug 2018 - Jun 2021

Directed global team of technical writers and trainers, developing training programs and systems that supported organization's long-term goals.
• Implemented a training strategy that spans a global market with multi-language support.
• Led the curriculum, organization, and logistics for the annual user conference with over 1,200 customer attendees. Outlook User Conference
• Work with VPs of Product, Engineering, Program, Marketing, and Sales to define the strategy and vision for customer training and onboarding.
• Consolidated the Knowledge Management System (Mindtouch) to improve efficiency with a cost savings of over $35k.
• Responsible for the development, review, and execution of training programs that are in line with the company’s goals and mission.
• Founding Member of the Latinx Employee Resource Group.
• Nominated among selected group of leaders for the Vista Equity Partners Post-Sales Accelerate Program for Customer Success; completed program in January 2020.

Omnitracs, Dallas, TX
Manager, Training and Documentation ES BU                                                         May 2016 - Aug 2018

• Led a team of 5 Technical Trainers for the “Over The Road” section of the business.
• Designed training strategy and curriculum development with Instructional Designers in the group.
• Partnered with marketing to create training sessions for the annual user conference with over 1,000 attendees.
• Worked within Product Management to create training deliverables and documentation for product training.
• Implemented a new training website with over 3,000 active weekly users.

Omnitracs, Dallas, TX
Sr. Technical Training Specialist                                                         Jun 2015 - May 2016

• Training Lead in charge of e-learning development for Hardware product training.
• Focus was on e-learning development and product documentation for flagship hardware product, Omnitracs Intelligent Vehicle Gateway).
• Implemented snippet training videos to the standard training offering for products to the delight of our customers.

Dell Services, Dallas, TX
Learning & Development Specialist                                                        Feb 2008 - Jun 2015

Designed and delivered enterprise training programs supporting sales enablement, onboarding, and leadership development. Received multiple internal awards for professional excellence and leadership, nominated by both superiors and peers.
• Developed and managed onboarding portal, improving new hire productivity and engagement through streamlined access to learning resources
• Built leadership development programs aligned with organizational goals and management capability development
• Created Salesmaker Coaching Program, enabling mentorship connections through internal platforms and structured workflows
• Led end-to-end development of web-based training modules (WBTs), collaborating with SMEs and managing full production lifecycle

The Father’s Church, Dallas, TX
Associate Pastor                                                                                                                2002 - Present

• Direct IT systems administration and online learning platform management.
• Lead curriculum design for youth and children’s programs.
• Lead bi-annual conference coordination for a group of 20 church partners across the globe.
• Lead media coordination (audio/visual development & deployment) for the church and Saints Network.
• Manage brand identity and graphic design for all areas of the church.

Education

Nelson University                                                                                                                1998-2002

Bachelor of Science in Business Administration, cum laude
• Photographer (1998), Assistant Editor (1999-2001), and Editor (2001-2002) - Southwesterner yearbook
• President - Davis Hall social fellowship (2000-2002)

St. Mark’s School of Texas                                                        1998 graduate